ONGOING MAINTENANCE Services
ASCTEC Online Limited has an ongoing quality commitment to its customers. All structured cabling systems carry a warranty and supplier's warranties are honoured for all networking products. ASCTEC Online Limited encourages its customers to invest in an ongoing maintenance service where engineers respond to any support call within hours of the call being logged.
Because detailed drawings can be prepared for all installations, enhancements to systems can easily be provided without the need for a site visit.
Customer training is often overlooked. ASCTEC Online Limited can provide training tailored to the customer's requirements so that maximum performance is achieved in the shortest possible time and support queries are reduced to a minimum